Old email address being used for RMA


#1

I changed my login email address a while back and login to the support portal ok. But today when I raised an RMA request the email with details was sent to my old email address which I do not use anymore.

There is nothing in my account where my old email address is referenced. How can this be corrected?

Martin


#2

probably best to contact wd support directly for assistance with this type of issue.