Offline but listed in DHCP Table

Conflicting information from the OP. Clearly the network has changed with the addition of a network switch and possibly different network cables Home users tend not to report back on their progress. Hopefully it is resolved by now. If not, please download the debug_logs.tar as instructed in the link below and file a case support.

Conflicting information from a second user with apparently a different problem completely unrelated to this thread but showing clearly the Android app is functioning and able to access the MCH. If situation does not change, please download the debug_logs.tar and file a case with WD support with additional information.