Not recommended to use Microsoft's Synctoy on the MBL?

Does anyone have any tweaks and tips on using Microsoft’s SyncToy with the My Book Live?  I got the following reply from WDC Technical support.

Dear Myron,

Thank you for contacting Western Digital Customer Service and Support. My name is [deleted]

I apologize for the issue you are experiencing.

Unfortunately, MS SncToy is not support on the My Book Live. The software may be going through SMB which is not supported by the drive.

However, if you have XP pro you may be able to use Windows Backup.

If you have any further questions, please reply to this email and we will be happy to assist you further.

Synctoy makes the Samba service on the NAS go crazy. At least the NAS’s firmware restarts the Samba service once it crashes.  Part of the log…

[2011/04/28 08:03:20, 0] lib/util_tdb.c:tdb_wrap_log(886)
tdb(/var/run/samba/locking.tdb): expand_file write of 8192 bytes failed (No space left on device)
[2011/04/28 08:03:20, 0] locking/locking.c:share_mode_lock_destructor(747)
[2011/04/28 08:03:20, 0] lib/util.c:smb_panic(1663)
PANIC (pid 29313): could not store share mode entry
[2011/04/28 08:03:20, 0] lib/util.c:log_stack_trace(1767)
BACKTRACE: 13 stack frames:
#0 /usr/sbin/smbd(log_stack_trace+0x44) [0x101c50ec]
#1 /usr/sbin/smbd(smb_panic+0x80) [0x101c5248]
#2 /usr/sbin/smbd() [0x10164510]
#3 /usr/lib/ [0xf8f7a94]
#4 /usr/sbin/smbd(open_file_ntcreate+0xbe8) [0x100850b8]
#5 /usr/sbin/smbd(create_file_unixpath+0x984) [0x100868ec]
#6 /usr/sbin/smbd(create_file+0x434) [0x10087150]
#7 /usr/sbin/smbd(reply_ntcreate_and_X+0x60c) [0x103c30ac]
#8 /usr/sbin/smbd() [0x100992e8]
#9 /usr/sbin/smbd(smbd_process+0x3cc) [0x1009ae54]
#10 /usr/sbin/smbd(main+0xd04) [0x1005db4c]
#11 /lib/ [0xf73f63c]
#12 /lib/ [0xf73f800]
[2011/04/28 08:03:20, 0] lib/fault.c:dump_core(201)
dumping core in /var/log/samba/cores/smbd

From what I see on the email it says not supported which means they can’t aided you to troubleshoot the issue.

It doesn’t say recommended.

It should be supported.  Reliable synchronisation is like a killer application for a computer and a NAS drive.  Oh well…   :frowning: