I just bought the WD MyCloud Home 4TB drive (wired networked) and my expectations went from somewhat high to mid-low, I can’t say I’m disappointed yet since I just got it and still learning ( I hope it’s a matter of learning curve) how to use it, but the lack of good or at least comprehensive documentation or that I could find… I decided to post my questions (or concerns) here, with hopes someone can give me some guidance.
First of All, I’ve been trying to figure this out for a few hours, and no, I am not venting my frustration for lack of knowledge or functionality as it is perhaps doing what it was supposed, to, I was actually able to configure it from the moment I opened the box til I saw the drive letter within two minutes, but then what? Here’s what I was expecting and perhaps someone can help me get to where the information is located or, confirm the features are simply not available, so here we go…
No easy way to customize: Well, you get a single drive containing all the free space at once. Maybe I’m old school but I was hoping to see a way to easily partition and create customizable partitions and then drives with customized space. Then, I discovered that to use the drive as a shared resource, the users have to log on to the cloud and use the drive, again, maybe a new concept but I wish I could repartition the damned thing without the risk of wiping out everything including the OS that supports the device.
Only WD Discovery available for the Home edition, are you kidding me? I was happy to see a good number of tools available, including ways to secure your files and stick drives, when I installed the applications they couldn’t find the device. I could only use the WD Discovery which, well, gives me access to the file system, no big deal. Then, I realized that those tools were ONLY available on the USB version which again, was disappointing. Iff someone can clarify this for me I’d appreciate it. And no, I am not looking for paid services or tools, thank you.
3. Missing Dashboard. Ok,that tools I mentioned on no. 2 are missing is one thing, but a Dashboard that has your drive stats and firmware update not available? What??? Maybe I just can’t seem to find it, have looked for it but can’t find a Dashboard sw to access via web or install locally.
That’s a lot of complaining I know and as a tech person I am usually not the one who complains too much, mainly when I recently get something, but I kind of had higher expectations with this one , not the cheapest device I was expecting better management feature &, tools. It seems easy to use if you just use it to dump all your files there but you can’t do much more than that, or can I?