Not enough room on hard drive when I tried to install WD software

I was wanting to make a backup of my hard drive before deleting files to make more room on it. When I plugged the external hard drive in a “new hardware recognized” message came up. I clicked on it and it started to install. It then quite installing as there was not enough space on the hard drive to install the software.

I deleted some files to make room but now I don’t know how to get the software installed as the computer does not recognize that the external drive is plugged in.


You can retry the installation process.

Instructions on how to install can be found on the support web. Please see the link bellow: