Not eligible for RMA

heyy everyone my wd blue 500 gb ssd not working so i want to replace but i need rma but showing error i am not eligible for RMA what i do help me . also my ssd in warranty

Hi @durgeshkashyap,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: