I’m really struggling now with this new purchase.
I have set up the WDsmartware to perform a ‘category’ backup of my PC connected via wireless to my router and thence to the MBL. All appeared to go well at first but it did not complete the backup. On inspection the software tells me that some files cannot be accessed (these are ‘Blackberry’ files and it seems reasonable that access may be restricted and these will never be backed up and I can make alternative arrangements for these files). But the only other stuff that has not been backed up is all my email - shown as one large entry at 1.3GB.
It tells me that this will be completed later. But 4 or 5 days later nothing has happened and it hasn’t been backed up. last night before going to bed I connected my laptop to the router directly with a cable in case there was a problem with the wireless connection. The only devices powered up were the laptop, router and the MBL. The green light was steady green on the front of the MBL, only flicking very occasionally.
So now I have checked again after a nights sleep and nothing has changed, the email information still hasn’t been backed up and the software simply tells me it will be backed up at a later time. The green light is still on the MBL - seems to be steady. The unit is set to go into standby automatically but it hasn’t done so.
I am losing faith in all this. Suggestions very welcome to an un-backed up, frustrated user!