WD Community

No Storage Present

My WDTVLIVEHUB cannot see the local drive. When I select Local Storage I get the dreaded “No Storage Present” message. I have reset to factory settings (many times), I have tried to reboot with and without a USB device connected in front of the device, but nothing seems to give the result desired.  I have miraculously ended up with connection to the local drive on a couple of occassions (without knowing what did it), only to lose it again and not be able to get it back.  All files are in place still when connection does come back.  Can you help please? 

You should probably post in the correct forum.

sorry - wrong forum - rookie!!

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.