No Sound on services

WD Legacy Products WD TV Live & Live Plus
1

Hi. I have a WDTV live setup, sound works fine wing vhen watching videos, got output set to optical and all works fine. However I have no sound when watching “Services” ie Youtube, BBC Iplayer or the like. Cannot figure out why. Firmware is all up to date.

can anyone help please.

2

Hello, try rolling back the firmware to an older version and check if the problem continues. You can also try pressing the reset button. 

How to roll back the firmware on a WD TV Live HD Media Player or WD TV Live Plus HD Media Player

3

Did rolling back the firmware to an earlier version help this issue? I have a similar problem except I can hear audio from Pandora, but not from Netflix OR Youtube. I’ve tried every “solve” on the internet except the roll back.

I dont want to roll back unless this will actually fix my problem.

Thanks

4

I’m Experiencing the same thing.  Video’s from attached hard drives work fine.  Netflix has no sound?

5

Newest firmware as well.  I am goin gto try to roll back tomorrow.  I had intermittent sound before and after playing with the stop start of the video it started but not now.

I also have an LG DVD player and it has no issues whatsoever.

Using HDMI passthrough with a soundbar.  Cables removed and plugged back in  etc…   All my files on hard drives working fine.