No remote access but device online and config correct

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX2
2

Hello,

Take a look a t this link. It is a great guide for troubleshooting remote connection. Hope it helps.

http://community.wd.com/t5/WD-My-Cloud/HOW-TO-Troubleshooting-Remote-Connectivity-Issues/m-p/617261#M1130