No one having problem of cloud access? it never works fine for me

It usually works fine within my wifi network. Outside the wifi network it works on and off.

Which generation of My Cloud do you own 1st or 2nd? If using a browser outside of your network, which one? What device or devices are you using when trying to get cloud access outside of your network?

So far I haven’t had any problems outside of my network. I mainly use my Samsung Galaxy S7 phone and I use both wi-fi and LTE to connect. I use the mobile app and if needed Microsoft Edge.