No access to Dashboard + Unable to remote map

[mirkokid]

I get the following message:

Forbidden

You don’t have permission to access /UI on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

I am connected through a router on a Macbook. (Please let me know if you need more details)

Also, I cannot map any shares on my macbook outside my network since wd2go has been updated to wdmycloud. I think this is shocking since WD has willfully taken away services from the MBL. I cannot find the suggestion box for WD anymore but I really do think this is an unforgivable move from WD. The drive obviously has the capability to do this, but WD has outright sabotaged it.

[lluna]

Hello, Have you tried using a different browser? are you trying to access the dashboard remotely?

Unfortunately after the latest upgrade in the wdmycloud website you are indeed unable to map the drive as a share, you can go here and post your idea, I believe that it has been discussed before, most likely a quick search will provide your with the thread.

[mirkokid]

Hi Iluna,

I am trying to access from my home network. I have tried with chrome, safari and firefox. I haven’t accessed the dashboard in months.

Why do you think WD is sabotaging its own products? I can’t map a share remotely why? I have always been able to. Upgrades should contain improvements. Not regressions. Thanks for the link.

[lluna]

Hi, in regards of the dashboard, have you tried resetting the drive by pressing the reset button in the back of the unit? Have you also tried from a different computer?

In regards of mapping the drive remotely, unfortunately I don’t know.

[mirkokid]

No I haven’t. I will try to reset when I have the time. Also time machine hasn’t run properly for a long time. Anyway. I don’t get my hopes up with this drive. Major time waste to constantly be working around its endless bugs and update surprises. When I bought it actually said “Personal Cloud Storage”. If I can only map at home it’s not really a cloud is it?

It turns out I have to loose my warranty to get the services I need. And risk bricking it:

[GUIDE] Installing OwnCloud Server on My Book Live

OwnCloud is server application that provides Dropbox or Skydrive-like capabilities, using your own hardware. It's completely free, if you host it yourself. As it turns out, the WD My Book Live isn't a terrible platform to host it on. First, the obvious bits your.warranty=NULL; You will be working with the command line and root access. If you are not careful, you will brick your box, and bricks are terrible servers. Unbrickify here: Unbrickification Make sure you are on the most recent fi…