Next Level of Escalation

WD External Drives WD Portable Drives
1

Please provide me the next level of escalations after phone/e-mail. RMA created 5 months ago and the no one ever came to pick that up.

2

Hello,

I think you need to reach WD directly either by email or phone in order to get assistance with your RMA situacion.

http://support.wdc.com/contact/index.asp?wdc_lang=en