Hope someone can help me please. I purchased a Cloud Drive yesterday, set it up I can access all the information from my PC, iphone and ipad when connected via wifi on my LAN.
However when i am away from home, using the iphone app I get the message “Device Offline” The device in inacessible only local files are availiable.
Today I was working on a client site and needed to get some files from my drive, when I tried to use the desktop app or the w2dgo website I was getting timeout messages in accessing the drive.
I’ve just checked and confirmed my ports 80 and 443 are forwarded on my router, Ive deleted the remote access profile for my iphone through the dashbord and used a new key … but nothing helps.