WD Community

New toy and I have a problem

Hello All,
I need help with my My cloud EX2 Ultra.
How can I establish secure connection?
I tried different computers and it is the same situation.
I’m using Win 10 pro
What should I change or check to have a secure connection?
I contacted support center but they didn’t help me. :-((

Thanks,
Rafal

Hello,

Are you able to access the shared folders?

Why are you trying to access the secure server locally. It is not required.

Are you trying to enforce security for remote access dashboard

It will tell unsecure. But it wont allow unless the right username and password is entered. You are safe. No worry.

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.