My 2 bay My Cloud EX2 Ultra indicated that disc 1 was ‘bad’. I purchased a brand new 6TB WD red HDD. Following a ht swap the new disc is also showing as bad. The probability of both HDDs being faulty is fairly low, which suggests there is a fault with the enclosure. How do I diagnose possible faults? Thanks
Hello,
We like to gather more information. We request you kindly open a support ticket at (https://support-en.wd.com/app/askweb) to elaborate on the issue and, our support team will get in touch with you at the earliest.
