I upgraded to the new firmware, now the dashboard has gone and I have no access to my MyBookLive
Any help would be appreciated.
I’ve tried everything… though I noticed its an amber light rather than a bright solid green on the front.anuary
Only bought it in January
Connected directly to PC… nothing
Reset Router… nothing
Change ethernet cable… nothing
Reset with paper clip… nothing
All I did was update the firmware and now it is [Deleted]?? I’m begining to loose faith in any NAS boxes, used to have a Netgear and that was [Deleted] as well.
Any help would be appreciated
I have the same issue, although in “fairness” to the new firmware, I was losing my dashboard frequently on the previous firmware. Power off/on to the MBL gets the dashboard back, but not for long.
do a power cycle to get the dashboard back and make sure your settings are correct; IP addres, workgroup, do the same on your router.
I gave up and sent WD a support request. They responded by suggesting I do a quick factory restore! Not a trivial task, nor quick (almost at 1Tb). Not to mention how do you do it if you have no connection.
If I end up moving all the files to different drive in order to do a restore, I will probably just return it. Which is why I’m glad I always buy stuff like this at Costco.
Mine was stuck in the boot cycle, tried everything so I’ve stripped it down and gonna try and recover the data. Pointless getting a warranty return as I need all this data on it and quickly. Costco now there’s an idea I’ll see if they sell them here in the uk
