I bought my «MyCloud» 2To 2 months ago. Since I configured it, the sync with the files I chose isn’t complete.
At the beginning, I was patient, I haven’t shut down my computer for 2 or 3 days, hoping that the backup will be complete. But it was’nt enough. I turn on my computer everyday, sometimes I let it run for couples of days but it is never complete after month of usage, I have the impression that my computer has to be powered on an entire year for the complete sync
I know that it is working, because when I access to the MyCloud via my explorer or the Android app, I can see every folder I synced, but in them, there are a lot of files missing
When I read the pannel in the notification tray, I always can see big numbers (for example, after 1 hour today using my computer, at the moment, it shows «WDMyCloud (1056 of 396115)» and if i reboot the computer, it will not start from the file it stopped but from the beginning (1 of 396115), is that normal ?
I am connected to my internet box via ethernet (no wifi on my computer) and the mycloud itself is connected via ethernet
On my windows 10, when I open the task manager, the «WD Sync Service» seems to use only between 0 Mbits/s and 0,2 Mbits/s of the network, quite slow for a full ethernet configuration isn’t it ?
I need your help, and I thank you very much