I can’t seem to find a simple answer on here about thumbnails not showing up on my network connection. If I put a movie on the internal hard drive I just use the get info button and it find and shows the thumbnails fine. If I access a movie from my network from a external hard drive, the get info button disappears and I cannot get any thumbanils for my movies. Is this the way this thing works or is there a easy way to make the thumbnails work on my network. I have the latest firmware.