Network Drop

Hey there, I’m hoping somebody out there could help me.

I bought the 4tb mycloud yesterday. The install process and setup was easy and simple enough. However, If my router goes down, and reboots, the wdmycloud doesnt restart its services. I have to uninstall the software and then reinstall…

Can anyone shed some light on the matter??

Id really appreciate any help you could provide.

If you restart your router, it is possible that your NAS has a different IP address on your network. Your previous shortcuts might not work any longer.

The simplest way to avoid this is to use your router to assign a manual IP address to your NAS. Typically the seetings for this are in the LAN > DHCP area of your router UI. Pick an IP address that is outside of the DHCP range of your router.