Hi,
I am the guy that wrote the post that " ingsoc" linked too above.
http://community.wd.com/t5/WD-My-Cloud/MyCloud-4TB-Keep-losing-access-to-the-shares-daily/m-p/807497
My WDMyCloud has been running without problems since I made the changes that Alex873 suggested on my post.
Last night I also took the plunge and upgraded to v0.4.01.00-408.
It has been unstable since.
Tonight I rebooted and within 20 minutes of reboot it crashed.
I also have a USB drive connected and I have the media server indexing.
I have re-applied the settings as per my post and it still crashes.
As with you the NAS box is pingable but all the shares are inaccessible and the website is not loading
So I connect via SSH and issue the
cat \var\log\kern.log
I find like last time errors from my “usb 2-1: reset SuperSpeed USB device number 2 using xhci-hcd” entires every 7 seconds.
and then eventually I find this entry
Dec 3 19:51:40 WDMyCloud kernel: [1159.932341] apache2 invoked oom-killer: gfp_mask=0x201da, order=0, oom_adj=0, oom_score_adj=0
Then the system goes through and kills the following processes
Line 655: Dec 3 19:51:41 WDMyCloud kernel: [1160.593324] Out of memory: Kill process 8563 (apache2) score 23 or sacrifice child
Line 742: Dec 3 19:51:43 WDMyCloud kernel: [1162.456259] Out of memory: Kill process 8576 (apache2) score 23 or sacrifice child
Line 830: Dec 3 19:51:53 WDMyCloud kernel: [1172.299883] Out of memory: Kill process 8581 (apache2) score 23 or sacrifice child
Line 916: Dec 3 19:52:10 WDMyCloud kernel: [1189.835949] Out of memory: Kill process 8584 (apache2) score 23 or sacrifice child
Line 1002: Dec 3 19:52:28 WDMyCloud kernel: [1207.734254] Out of memory: Kill process 9661 (apache2) score 24 or sacrifice child
Line 1088: Dec 3 19:52:36 WDMyCloud kernel: [1215.874978] Out of memory: Kill process 9677 (apache2) score 23 or sacrifice child
Line 1174: Dec 3 19:52:43 WDMyCloud kernel: [1222.946526] Out of memory: Kill process 9678 (apache2) score 23 or sacrifice child
Line 1269: Dec 3 19:53:14 WDMyCloud kernel: [1254.510961] Out of memory: Kill process 9676 (apache2) score 23 or sacrifice child
Line 1355: Dec 3 19:53:21 WDMyCloud kernel: [1260.196251] Out of memory: Kill process 9697 (apache2) score 23 or sacrifice child
Line 1439: Dec 3 19:53:40 WDMyCloud kernel: [1278.458992] Out of memory: Kill process 9699 (apache2) score 23 or sacrifice child
Line 1521: Dec 3 19:53:41 WDMyCloud kernel: [1281.059326] Out of memory: Kill process 9662 (apache2) score 23 or sacrifice child
Line 1617: Dec 3 19:53:55 WDMyCloud kernel: [1295.031725] Out of memory: Kill process 9686 (apache2) score 22 or sacrifice child
Line 1703: Dec 3 19:54:12 WDMyCloud kernel: [1312.160992] Out of memory: Kill process 9698 (apache2) score 22 or sacrifice child
Line 1788: Dec 3 19:54:13 WDMyCloud kernel: [1313.589650] Out of memory: Kill process 9716 (apache2) score 22 or sacrifice child
Line 1872: Dec 3 19:54:15 WDMyCloud kernel: [1314.823555] Out of memory: Kill process 3844 (rpcbind) score 1 or sacrifice child
so RPCBind gets killed and then thats it, no more NAS box…
This to me appears to be a bug, yet again…
I will keep testing with:
- the media scanning turned off
- the usb 3.0 drive disconnected
and see if I still get the same issue.
Note: to reboot, connect via ssh and issue:
shutdown -r now
