You guys have to remember that the hub has been around for quite a while, well over two years. A lot of the technology has changed since then.
We seem to keep running into this everytime Netflix launches somewhere else in the world. We had this issue when Netflix was launched in the UK, in South America, and we’ve always said that the Hub will only work in the U.S. So, as disappointing as it is, I’m sorry, but there is nothing we can do about it. There is no fix. It is a limitation of the device.