Need help pulling files off old WD TV Live Hub hard drive

[nyc123]

I have a bunch of old files and photos on my WD TV Live Hub. I’m having the hardest time figuring out how to retrieve my files. A few things I’ve tried:

1. It doesn’t seem to connect to my home network. I use the Google WiFi mesh. I’ve tried plugging it into the ethernet port of the wifi mesh hub and it isn’t accessible on my network.

2. I plugged it via HDMI to a spare computer monitor. It still works! And my files are there! But I still can’t move them off.

3. I popped off the lid, took out the hard drive, and used a SCSI to USB cord to hook it up to my laptop. I get a “the media is write protected” error in windows and it won’t even let me view the files.

Any tips?? Thanks!!

[JoeySmyth]

@nyc123

It doesn’t seem to connect to my home network. I use the Google WiFi mesh. I’ve tried plugging it into the ethernet port of the wifi mesh hub and it isn’t accessible on my network.

1. Try connecting it directly into a Router via Ethernet … and not a Wifi mesh

@nyc123

I plugged it via HDMI to a spare computer monitor. It still works! And my files are there! But I still can’t move them off.

2. Try “copying” them instead of “moving” them

@nyc123

I popped off the lid, took out the hard drive, and used a SCSI to USB cord to hook it up to my laptop. I get a “the media is write protected” error in windows and it won’t even let me view the files.

You need a USB to SATA Adaptor … not a SCSI Adaptor.

If your PC recognizes the drive perform a diagnostic eg. CrystalDiskInfo

to determine if the HDD has Bad Sectors or Incorrectable Errors.

If it does, then that’s not good. Last resort to get your photos back would be a Data Recovery Service … but, that’ll cost you $$$

[nyc123]

Thanks. I got it to work. Originally, I was trying to do this on my work laptop. I switched over to my personal laptop and it worked just fine. Perhaps something was restricted on my work laptop??

But yes, USB → SATA did the trick. I misspoke.