My NEW ISP provided me with a new Modem/Wifi router ( it’s only 1 device)
but only 1 port is activated
so connected the network switch to the activated port
connected my Desktop to the switch
connected my My Cloud to the switch
Desktop to My Cloud shows no problems, i can open dashboard, transfer files etc etc.
when i use my laptop or phone connected to the Modem/wifi router through wifi, i can’t access my My Cloud.
BUT if i use the My Cloud Software on my laptop, it can detect the My Cloud BUT it will say " Failed to connect to the device"
if i type in the IP(i can see it with the My Cloud Software) on my web browser, nothing happens.
Note: if i enable the Cloud option on the Device, i can access the Files on my Wifi connected devices BUT it goes through the internet, not my local area network. meaning My Cloud has access to the internet but not my Wireless Local area network.