NAS not responding anymore

WD Legacy Products My Book Live
1

Hi everyone,

Ok, sorry for my english.

I tried update my firmware but he crash on the middle of it. I restart the NAS (unplug-plug) and now he don’t answer anymore (no UI and no file access), but i still can ping it! If I do a hard reset, do I lost my data? Should I do it? I’d like to keep my data on it!!

Thanks a lot

Étienne

2

I tried a hard reset but nothing change. When I power it up its turn from solid blue to solid yellow. That it. It’s stay on the solid yellow. What should I do? :frowning:

Thanks

3

You might  have to replace the drive in this case

some users have been able to get the firmware to update via SSH

4

Thanks for your reply

There’s no way for recovering the data?

SSH is not working :frowning:

Thanks

5

WD still has plenty to fix with firmware updates, already regret buying another WD nas…

Both WD drives 2 tera and 6 tera refuse to go to sleep ever, i turned off remote access ect, nothing!

And then there’s the speed issue, sometimes i get 30 MB/s on a drive and the next day its back to 12MB/s **bleep** is the deal with that… Why can’t both drives use 30MB/s all the time?

6

Do both drives slow to 12M at the same time?

If so, I’d be checking to see if there might be a process running on the PC that slows transfers down… 

Mine are fairly consistent in speed.  Just copied a DVD ISO Rip from my MBL to my Duo via my Desktop PC (so that’s actually two simultaneous transactions; one read, one write) – 32 megabytes per second…

Plus, my NASes are two Switch-Hops away from the PC.

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7

Nope, one drive always hits 30 MB/s and the other 12 MB/s 

And i don’t see any other processes that can slow down the transfer speeds…

And what about the NAS devices not going to sleep anymore, can you help me with this? I thought this was fixed i can’t remember when i did my last firmware but i do know my NAS still went in sleep mode a month ago, but now not even the new one doesnt go in sleep mode and i turned the remote access off for both drives…

I have all the latest updates + firmware.

8

I have no idea about the sleep issue…  I have two MBLs and one DUO online right now.  The only one that’s “awake” is the MBL from which I was just streaming music out to the pool.