Mynet1300 Cant get it going, second one tried. Same problem

WD Legacy Products My Net Networking Devices
1

HI All

I purchased a wd mynet1300 router.  I couldnt get the cd to install, so i tried the address bar.  It didnt work either.  I called the wd tech line and they werent much help.  Im suprised they didnt try to walk me through manual ip configuration.  So, I took the first one back.  I purchased a 2nd one.  However, it did the same thing.  Says it cant find the network.  I know my charter cable internet connection is fine because i get connected at over 50mpbs.  Anyone have any ideas?  Why didnt the WD Tech help try to reconfigure my IP?  Is there big problems with this unit anyone know? 

Thanks

C

2

The following steps show how to install the drive without the CD:

How to set up a My Net Router without using the installation CD

http://wdc.custhelp.com/app/answers/detail/a_id/9607

3

John

I followed the directions and typed in 192.168.1.1.  Unfortunately, I didnt get the WD setup Wizard.  What I got was a message that it couldn’t find my internet connection.  The blue light on the front panel just keep blinking blue.  I sure would like to get this thing going.  Am I the first one with this problem? 

I  have an internet connection. But, soon as i connect the ac1300 up the connection is lost.

Thanks for your help

zack

4

I will need to encourage you to contact support so they can guide you through the installation process.

To contact support:

http://support.wdc.com/contact/index.asp?wdc_lang=en