MyCloudDesktop error when copying

Hi, is there a known problem with this desktop app, when you copy files to wd from computer. After a while I get error “WD my cloud.exe has stopped working”. So what should I do?

Usually this happens when an application is unstable. What version of the app do you have installed and what operating system do you use?

I am using the latest version ( on windows 7.

Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

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