MyCloud WiFi streaming

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1

WDMyCloud IPhone App v. 4.4.18, firmware updated; iOS 12.4.1

The My Cloud App can “find” my WD Cloud over cellular data–so I know the drive is on and serving–but not over WiFi, i.e., the search times out: how do I fix this? Thanks!

2

Hi david_goldsmith,

I would suggest you to check the WiFi settings of the phone in order to isolate the issue with the Mobile App.