Mycloud pr4100 seriously handcuffed

I bought a MyCloud PR4100 a little while ago and I just found out that you can’t download entire folders, and inside a folder you can only download things 100 at a time. HOW IS THIS EVEN REAL?!?! WD FIX THIS!!

Hi @stevoc921,

Please contact the WD Technical Support team for best assistance and troubleshooting:
https://support-en.wd.com/app/ask