MyCloud Led blinks, Fan is at 100% and Dashboard not available for more than 24h after startup

Equipment: WD MyCloud EX2 Ultra 6TB

Hello there,

I set up my MyCloud last Friday and the first two days everything was working fine. Yesterday morning the Cloud woke up like the two past days before, but instead of being available after a minute it seems to be stuck in the boot mode. The fan is working at 100%, the power button is blinking blue quickly. I can’t reach the cloud over the dashboard or ftp since then. So what to do? Pull the plug or keep waiting?

Thanks in advantage!

You may have better luck in the dedicated EX2 subforum where users more familiar with that device may be able to assist. This subforum (My Cloud) is generally for a different device the single bay/single drive My Cloud devices.

https://community.wd.com/c/network-attached-storage/wd-my-cloud-ex2