Mycloud home freezes

I been having this issues a while now but getting worst ,yesterday when i was working on something and kept saving pages, the program i was working on frozen at some point. Happen a few times even on two different computer . i thought it was my program i was using. but i tired saving my file to the desktop and that solved it then i had to just moved it into the mycloud. also is just hangs and frezes my computer and have to restart my whole computer. how do i fix this ? Also it removed the file i saved!

If you have a My Cloud Home, see the dedicated subforum for the My Cloud Home device.

This subforum, My Cloud, is for a different device that has different features/options.