Hi…I have just purchased My Cloud Ex2 Ultra 16TB and have installed it. The dashboard is showing my Disk’s Temperature at 50 degree Celcius. The hard drives health is normal/good. All the LEDs are blue as well and there is no alarm. Is this temperature normal?
Unfortunately, yes, these are the normal operating temperatures for hard drives in this unit. Drives in normal desktops don’t even run this hot, so it can be disturbing to see such temperatures here. If you’re worried, you could purchase a simple USB fan and place it on the top to pull out air through the unit; the temperatures will drop then to something more “normal”. Cheers.
