MyCloud EX2 Ultra: question on remote access

My Cloud OS 5 Personal & Network Attached Storage My Cloud EX Series
1

Hi,
We have got an EX2 UItra that we use for 2 shared folders. We have defined 2 local users: the first one gives access to a single shared folder while the second allows access to the 2 shared folders.

Now we would like to do the same with remote access through “mycloud.com”. Is it possible to define some remote users that can access only to one shared folder and others accessing to the 2 folders ?
Thanks

2

Hi @Manu8170 ,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:

3

Are you tried it ?

4

Hi @Keerti_01,
Thanks for your suggestion.
This is now done: I asked the support Case.