MyCloud Drive not visible

Since updating to Windows 10, when I go into Smartware software I cannot see my WD Cloud Drive as a backup destination. I have the latest Firmware and have reinstalled the Smartware software. Is WD MyCloud not compatible with Windows 10?

If you use the search feature of the forum you’ll see there are several threads discussing this issue with varying degrees of resolution. Here is one such thread.

Error after upgrading to Windows 10