MyCloud Cannot upgrade to 2.31.195

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

MyCloud cannot upgrade to 2.31.195 by auto or manual way.

It show ‘0%’ and just ‘%’ after that. You can view the video to know more details.
Can I upgrade by ssh or another way?

https://drive.google.com/file/d/1zhjiLJ81lqshwUgiW204Gc3gweQKyTR6/view?usp=sharing

2

As they say “back up your files first.” This is espeically true because getting files off a bricked MyCloud is not straightforward.

This is (mostly) untested but you can try the following:

ssh sshd@wdmycloud.local mkdir -p /usr/local/upload
ssh sshd@wdmycloud.local rm /usr/local/upload/*
scp ./path/to/My_Cloud_GLCR_2.31.195.bin sshd@wdmycloud.local:/usr/local/upload/firmware
ssh sshd@wdmycloud.local /usr/sbin/fw_upgrade /usr/local/upload/firmware

Ignore the error from cp that /usr/local/upload/firmware and /usr/local/upload/firmware is the same file.
You may need to replace wdmycloud.local with the IP address of your MyCloud

1 Like
3

Magically, when I open MyCloud Dashboard again, it was upgraded successfully so I guess WD was upgraded in background and does not show any information until finishing.

Thank you so much for your support.

4

Hi! Can I tag something on this thread?

My Cloud is trying to upgrade to 2.31.195.0829.2019 everytime I start my PC.

It says its been successful but does it again the next day!

I’ve tried manually installing from downloaded file but still keeps doing it!

5

In my case a restart of the Mycloud helped.