MyBookWorld 1TB Blue Rings overheating

WD Legacy Products Other Network Drives
1

Hello.

I am an owner of a MyBookWorld Edition 1TB Blue Rings. Currently, i haven’t been able to use it or access it from any of my machines (a Windows XP Home Edition Desktop PC and a MacBook Pro 15.4"). In the begging i had an issue with my power adapter, but WD was kind to send me a new one (the original was lost). I tried with the WD approved power adapter and again the same.

Every few minutes (i would say between 5-10 min), the two blue rings start flashing together (according to the user manual found online, at WD official website) which means it is overheating and i should turn it off immediately. And so i do. But when reopening it, the same.

And during this time, i can’t see the drive from any of my machines (nor at finder on my Mac nor at MyComptuer at the WinXP-PC).

The firmware that the MBWE is running is the latest found, the 2.00.19 if remember correctly.

Any help please? Is it a software issue (maybe this version of the fw is wrong) or i have to send it to the service? Can someone help me?

Thanks in advance…

2

Since the question was added, there has been a small improvement.

I tried yesterday with only one of the two HDD’s, and i was able to see it from a Windows PC. But that’s it.

I couldn’t access the public folder, nor anything else. Just a test folder i created. And i tried changing the pw and reseting it.

The next thing i will do is to format both of the HDD to NTFS, and then insert them to the WD and format them allover again.

But, if i put both in and open it, it overheats asap.

Is there any solution to this?

3

I used my Windows 7 PC to format both of the HDD’s to NTFS, and now the WD is not booting.

Somehow the same as here:

http://community.wdc.com/t5/My-Book-World-Edition/My-Book-World-Edition-II-Blue-Lights-wont-boot/td-p/68228

And even though the disks are kind of hot, the fan is not working. But there are no lights flashing…

Any ideas?

4

The MBWE uses hard drives to store the OS. What you have done is like if you format all your drives in the PC and try to boot … the only difference is that PC has flash-based bios where MBWE does not have - it keeps everything on the drives … that are clean now …

5

I thought about it, but after i saw that the system is not booting.

Is there a solution to this? How can i fix it?

And if someone wants to change both HDD’s in order to put in bigger ones, what is the procedure in that case? Because what i am looking for could be similar (if not exactly) to mine…

6

Anyone?..