MyBook Not Letting me Sign In

Usually, I am connect MyBook hard drive into my computer by USB and wait for it to pop up on the WD Discovery app. Once it pops up, I will then click the ‘sign in’ tab and type my password since I have set to have a password.

Today, once I can see MyBook connected to WD Discovery app it will NOT let me ‘sign in’. There is no ‘sign in’ tab. Instead there is a gear/setting symbol that only gives an option to change settings of the password.

How do I fix this? I just want to be able to ‘sign in’ into Mybook hard drive so I can use it.


Hi yguzman,

You can refer to the link mentioned below in resolve the issue.