Suddenly my external hard drive stopped working. The led light at the front, instead of being green or blue is not amber and flashes once every 10 seconds more or less.
Every time the light flashes there is this very soft “tung-tung” noise (it is not a clicking sound).
WD support said to do a power cycle and also to point at http://mybooklive. The first one did not work and the second one did not work for obvious reasons: the drive never really boots up so it is not readable.
They offer to replace my drive but I have data in there that I want to keep. Any suggestions on how to get the data out? (besides going to a data retrieval company?)
Thanks in advance,