Mybook Live PC access

Hi there,

I have difficulty having access to my files on Mybook Live when working on my PC. Is there an app to work on Windows? or shall I only get access to the files through a web browser?
I am using a Windows PC and actually can have access to the files on mobile via My Cloud OS 3

Thank you in advance.

Hello,

Please refer to the following KBA article: Error

My issue is that MyBook shows up on my iphone and my laptop - but not my PC network, though I can access a settings page through “storage”. Every site I got to (including Western Digital) wants money to tell me what to do, or provides answers in computer language which may just as well be written in Greek.