I wonder if somebody could help me. I have 3 WD Hard Drives, 2 are within a year old and another is probably around 2 years old.
I have recently gotten a new TV, which has a USB port. I have plugged all 3 drives in, and all work fine.
Today, i wanted to transfer some files, onto the older Mybook, which is a Home Edition, so i plugged it into my computer.
It did not recognise the drive, tried to tell me it was empty, however i know theres over 400GB of files on it which work fine when plugged into the tv.
Naturally, I tried to search for this problem online, have tried multiple things, and it has gotten to the point where I have almost given up.
I got close, but then i have got the error saying this USB device has malfunctioned. I’m guessing i need a driver or something? I would really appreciate it if anyone could provide some ideas/knows how to solve this problem, as I need to retrieve some of these files, and cannot afford to lose them.
This drive has been extremely reliable and it would be a shame to accept its time has finished
I have tested a USB cable from my newer Essential drive, which also works on my mac, and have also purchased a new cable. I believe the problem is the software needed to run the drive is not on any computer I have, and I cannot get this off the drive.
I tried to install a manager off the WDC website, but I am still unable to view the drive, The computer knows that It is there, but it appears as if it is a brand new drive, since it says it is “Local Disk” And beieves it is unformatted with 0GB on the drive.
However, as mentioned above, I can view all the files on my TV through USB, so I know they are there. I am normally able to fix these issues, but now I am just stumped…
I have not tried this, due to my router not having a USB slot. I think it is just an issue with the driver i have, but do not seem to know how to obtain one