Dear WD Forums,
I have a 2TB Mybook, never subjected to physical harm. While in use or doing it’s backups, every while or so (sometimes every 15 minutes, sometimes longer) the device seems to act as if it were disconnected and reconnected, backup-operations being interrupted and Windows saying that the USB device has been removed and instantly inserted.
Obviously this behaviour is worrying me, and it can only do harm to my backups. I have the drive’s sleep settings set to “never”, so this behaviour shouldn’t be happening. Any advice? I’m using WD Smartware version 188.8.131.52.