Mybook 2TB fails after ~30 minutes


#1

Hi, my 2TB Mybook USB 3.0 stops working after 20-30 minutes. It sometimes shows a “Delayed Write Failed” error in Windows XP, but when I used the HDD on another Ubuntu Linux system, it also failed after 30 minutes. By failed, I mean I can’t read any files on it, but it still appears as being connected in Windows, and I hear a clicking noise. It can’t be “safely removed” when I try in Windows. If I pull out the USB cable, the HDD may work for a few more minutes until the same thing happens.

It doesn’t click when just plugged into the wall outlet alone. If I leave it alone for a few hours, it will work for another ~30 minutes before failing. Is this a power adapter or USB cable problem? Where can I buy another power adapter and will WD cover it under warranty? Thanks for any help.


#2

Your drive may be defective if you don’t have important data on your drive, you can contact WD for a replacement.-