My WD TV Live HD Media Live Player dosent work

When i plug it in to power the light just blinks and only shows “WD logo” on the tv screen. I have tried to reset but it does not reset.

Can anyone help or have an idear

Hi there and welcome to the WD community.

Make sure you press the reset button for 3 to 5 seconds. If you have already tried this then i would suggest to contact support:

I have tried that 1 sec. 2 sec 3 sec and so on all the way to 30 does not work, the support is closed now so i wanted to see if anyone had a clue