My WD TV HD Media Player won't play some avi's

Hello to everyone,

Since a couple of months ago, my WD TV HD Media Player (Gen 2) doesn’t play some of the avi movies. I got the message that is unable to play that video and to check the supported formats.

It plays other avi’s with no problem at all, but I’m not able to find the difference between the ones that work and the ones that doesn’t (using mediainfo).

Anyone could help me, please? I’m completely lost!

Thanks a lot.

Well post the text from mediainfo for the one of the files that does not play.

Did these non playing files ever play.

Hi Rich.

No, these files never played (other avi’s yes, and keep doing it).

Here the info of one of no-playing files:

Complete name                            : E:\Infantil\Ralph el demoledor (2012) - 720p XviD.avi
Format                                   : AVI
Format/Info                              : Audio Video Interleave
File size                                : 1,37 GiB
Duration                                 : 1h 41mn
Overall bit rate                         : 1 932 Kbps
Movie name                               : Exclusivo de
Writing application                      : VirtualDubMod (build 2540/release)
Writing library                          : VirtualDubMod build 2540/release

ID                                       : 0
Format                                   : MPEG-4 Visual
Format profile                           : Advanced Simple@L5
Format settings, BVOP                    : 2
Format settings, QPel                    : Cancel·la
Format settings, GMC                     : 0 warppoint
Format settings, Matrix                  : Default (H.263)
Codec ID                                 : XVID
Codec ID/Hint                            : XviD
Duration                                 : 1h 41mn
Bit rate                                 : 1 538 Kbps
Width                                    : 720 píxels
Height                                   : 304 píxels
Display aspect ratio                     : 2,35:1
Frame rate                               : 23,976 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressiu
Bits/(Pixel*Frame)                       : 0.293
Stream size                              : 1,09 GiB (80%)
Writing library                          : XviD 1.2.1 (UTC 2008-12-04)

ID                                       : 1
Format                                   : AC-3
Format/Info                              : Audio Coding 3
Mode extension                           : CM (complete main)
Format settings, Endianness              : Big
Codec ID                                 : 2000
Duration                                 : 1h 41mn
Bit rate                                 : 384 Kbps
Channel(s)                               : 6 canals
Channel positions                        : Front: L C R, Side: L R, LFE
Sampling rate                            : 48,0 KHz
Bit depth                                : 16 bits
Delay relative to video                  : 14ms
Stream size                              : 278 MiB (20%)
Alignment                                : Alignment_Split
Interleave, duration                     : 42 ms (1.00 video frames)
Interleave, preload duration             : 500 ms

Thanks for your help.

I assume that this a torrent download. The problem with most downloads of this type is that they are sometimes encoded in a strange way which the WD media player does not like.

No solution then?
Thanks a lot, Rich.

There can be a number of solutions.

You can re-encode them, which may take some time. (Huge number of free programs available)

You could try putting them in a mkv wrapper by using mkvmerge. (Quick and easy)

You could even try changing the extension from avi to mp4.(very easy)