My WD Passport reads very slow

WD External Drives WD Portable Drives
1

Hi all,

My WD Passport suddenly read very slow from 10-20MB/s to only ~1MB/s, and when I connected to PC, the PC took a few minutes to recognize the HDD. Is there any problem with my WD Passport?

Thanks for any support ideas from you guys!

2

It is advisable to scan your drive for errors:

http://wdc.custhelp.com/app/answers/detail/a_id/940/session/L3RpbWUvMTMwMTUwMjI1OC9zaWQvUzZCZHFlcWs%3D

If the drive passes all the test, then try a different cable.

3

Quick Test failed :frowning: should I replace one?

4

Yes, it is advisable to replace the drive.

Contact WD and RMA the device:

http://support.wdc.com/contact/index.asp?lang=en

5

Thank you so much. I’ll try to contact for replcing one

Have a nice day!