My WD My Passport 500G, cannot recognize of my PC

my WD My Passport 500G, cannot recognize of my PC.  always ask for the installer

What is the model number of your passport and what type of Operating System are you using? Mac or Windows?

I like your quote at the bottom, Lawrence…

“Study the lie and they will make new lies up…Study the truth and you will know when the lie comes.”

Study the Truth!

cyjerjymx wrote:

my WD My Passport 500G, cannot recognize of my PC.  always ask for the installer

have you tried the drive on other pc’s?  also, did you check in disk management to see if it shows up there?