My WD drive cannot get recognized

Hello I plugged my WD drive to my PC the vibrate but doesn’t get recognized into my PC , also I heard 2 beeps when I plugged it , please help and thanks

Hi @LuisH,

In order to troubleshoot your issue, please check below mentioned information:

  1. What Operating System are you using? Please include the version.
  2. Have you tried to plug the drive into a different USB port?
  3. Have you tried to connect the drive using a different USB cable?
  4. Have you tried to connect the drive to another computer?
  5. Have you done any other troubleshooting on the device?
  6. Do you see any error messages when you connect the drive to the computer?
  7. Is your drive visible in the Disk Management or Disk Utility?

Please refer to the following articles for accessing the Disk Management in Windows and Disk Utility on macOS:

Title: How to access Disk Management in Windows
Link: How to access Disk Management in Windows

Title: How to access Disk Utility on macOS
Link: How to access Disk Utility on macOS

Please refer to the below link to troubleshoot the issue:

Title: Windows or macOS Cannot Find My Drive
Link: Windows or macOS Cannot Find My Drive

Please test health of your drive using Western Digital Drive utility:

Title: Setting up and using WD Drive Utilities
Link: Setting up and using WD Security and WD Drive Utilities

Hope it helps!!