I just bought a my passport ultra and am having issues with it. It won’t show up on my pc, it works on my mac but I need it to work on my pc. The light on the hard drive is on but it does not show up in disk management or my computer. When I go through cmd it appears but says I need to update the drivers. When I do this it fails and says it cannot be completed. I have tried reformatting it on the mac to fat32 so it will work on the pc but nothing. I have uninstalled it through cmd but nothing happens. I have downloaded wd disk utilities but the device does not appear. Does anyone have any help on how I update the driver so that it works on my pc? Thanks.