My Passport Ultra - Password change or remove

jayarams4u · March 13, 2018, 1:29pm

Dear WD,

I wanna remove password that was set earlier.

Regards
Jayaram

Brandon.P · March 16, 2018, 1:55pm

Hi jayarams4u,

Are you using My Passport Ultra or My Passport Wireless drive?

jayarams4u · March 19, 2018, 2:15pm

My passport ultra

Brandon.P · March 19, 2018, 7:21pm

Hi jayarams4u,

If you’ve used WD Security to password protect My Passport Ultra, refer this KBA to remove password protection.

jayarams4u · March 24, 2018, 5:00pm

Thank you very much Mr. Brandon.