WD Community

My passport Ultra on TV

Hello, i have just bought an external drive My passport ultra and I tried to connect it on my Samsung UE40D8000 on the USB1 (HDD) port. The white led turn on and the blink a couple of times but the hdd doesn’t appears on the source list…is is supported on my TV? can be a power problem?

Many thanks.

Hello there,

I have not tried this, but have you tried a different port ? also make sure the drive does not have any type of password setup. Lets also see if another user can share some information or tips on this matter.

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.